Airbnb cleaning questions
What hosts and property managers ask before their first turnover. Short answers, real times.
Booking and timing
How much does Airbnb cleaning cost in Brisbane and the Gold Coast?
It depends on the property, so we quote each one in writing. The price is set by bedrooms and bathrooms, whether it is an apartment or a house, outdoor areas, and whether you add linen hire and restocking. Send the suburb and bed configuration and we reply the same business day.
How long does an Airbnb turnover take?
From our own records: about 2 hours on site for a 1 bed, 1 bath apartment, about 2.5 hours for a 2 bed, 2 bath, about 3.5 hours for a 3 bed, 2 bath and about 4 hours for a 4 bed, 2 bath. A 10am checkout and 3pm check-in fits all of them.
How do you know when to clean?
We take your booking calendar directly, or you send turnovers as they come in. With the calendar, every checkout becomes a scheduled clean, so you are not messaging us after each booking.
What happens if a guest checks out late?
Tell us as soon as you know. Where the next booking allows it, we shift the clean later in the day. Where it does not, we tell you straight away what is realistic so you can message the incoming guest. We will not rush a clean and hand over a property that is not ready.
Can you handle back-to-back bookings?
Yes. Same-day turnovers are the standard job, not the exception. Linen hire is what makes them work: we bring laundered sets in and take used ones away, so the clean never waits on a washing machine.
What hours do you work?
7am to 6pm, seven days a week, including weekends. Most turnovers happen between a 10am checkout and a 3pm check-in.
The clean itself
What is included in an Airbnb turnover clean?
Bedrooms stripped and remade, bathrooms and kitchen cleaned, floors vacuumed and mopped, bins emptied, dishes done, surfaces wiped, and the property staged back to your listing photos. Then a photo report of every room. The full list is on our Airbnb cleaning page.
What is in the photo report?
Photos of every finished room, plus notes on anything we found: damage, breakages, missing items, low consumables and maintenance faults. It arrives before the next guest checks in, so you know the property is guest-ready without visiting.
Do you bring cleaning products and equipment?
Yes, all of it. Products, vacuum, mop, cloths and colour-coded equipment arrive with the crew. You do not need a stocked cleaning cupboard at the property.
Do you clean houses as well as apartments?
Yes. Houses, townhouses and Queenslanders take longer than an apartment with the same bedroom count, because of floor area, decks, pools and outdoor furniture. We quote them on the actual property.
Do you do one-off deep cleans?
Yes, for a new listing, after a long stay, or between seasons. A deep clean covers what a turnover does not: inside the oven and rangehood, behind appliances, window tracks, skirtings, light fittings, blinds and full interior glass.
Linen and consumables
How does Airbnb linen hire work?
We supply commercial-quality linen and towels as laundered sets. On each turnover the crew brings fresh sets in and takes the used ones away for laundering. You never buy, wash, dry or store linen at the property.
Can you restock toilet paper, coffee and amenities?
Yes. We track what each property actually uses and restock to that rate on every turnover, so guests do not run out halfway through a stay. Low stock shows up in the photo report.
Areas
Which areas do you cover?
Brisbane and the Gold Coast only. 42 Brisbane suburbs from the CBD and inner city out to the bayside, and 36 Gold Coast suburbs from Coolangatta to Ormeau. Staying in two regions is what lets us hit turnover windows reliably.
Can you get into secure apartment buildings?
Yes. Most of our Brisbane work is in secure towers. Give us the building, unit number and building manager when you enquire and we sort fobs, lift bookings and loading dock access before the first clean.
Working with us
Are you insured?
Yes. Comodo Cleans Pty Ltd (ABN 17 677 564 966) holds $5 million public and products liability insurance. A certificate of currency is available on request.
Can you work with my property manager or co-host?
Yes. We can take the calendar directly, report per property and copy whoever needs to see the photo report, so you are not the relay point for every message.
Why is there no phone number?
Written works better for this. A quote you can read is one you can compare and forward, and a turnover report you can search is one you can still find later. We reply by email the same business day.
Do you fix things as well as clean?
Our sister business, Comodo Maintenance, handles repairs, licensed plumbing and electrical, and guest-in-house emergencies. Anything the cleaning crew spots goes in the photo report so it can be booked in.
Not answered here? Send us a question and we reply by email the same business day.
Guides for hosts
Preparing your Airbnb for the first guest: the setup checklist
Deep clean, photo inventory, wifi, keys, stocking and staging: the order to set up a new short stay.
Read the guideHow long does an Airbnb clean take?
Real time-on-site figures by property size, the 10am to 3pm window broken down, and what pushes a turnover late.
Read the guideBack-to-back Airbnb bookings: the same-day turnover playbook
Linen off site, par levels, the order of work and late checkout rules for running same-day turnovers without a miss.
Read the guideGet a price for your property
Tell us the suburb, the bed configuration and roughly how many turnovers a month. Written quote back the same business day.